Contact Us

If there's something you need to know about your subscription(s) or there's anything else we can help you with, a member of our Customer Service Team will get back to you as soon as possible.

Simply complete your details on the form below and explain the nature of your enquiry in the last two boxes. Hopefully there will be a simple and swift answer.

Also don't forget, you can change your address and check when your next issue/payment is due by logging in to Your Account. You can also find a list of Frequently Asked Questions here.

FAQs

Find the answers to Frequently Asked Questions here

Telephone Orders and Enquiries

UK: 0333 0162 143*
US/Canada: 888-941-5623 (toll free), business hours are 9am-5:30pm EST Monday to Friday
Rest of World: +44(0)1604 386267

UK Order lines are open Monday to Friday 9am-5pm GMT.
UK Enquiry lines are open Monday to Friday 9am-5pm GMT.

*UK calls will cost the same as other standard fixed line numbers (starting 01 or 02) and are included as part of any inclusive or free minutes allowances (if offered by your phone tariff). Outside of free call packages call charges from mobile phones will cost between 3p and 55p per minute

Postal Orders and Enquiries

Our Media Ltd
3 Queensbridge
Northampton
NN4 7BF

US Postal Orders and Enquiries

Our Media Ltd
PO Box 401
Williamsport
PA 17703
U.S.A

Money back guarantee Money back guarantee
Dedicated customer service Dedicated customer service
UK Free delivery UK Free delivery
Never miss an issue Never miss an issue
Secure payment Secure payment